Spring 2014 Survey
  1. What is your primary reason for using the Library?
    Library Books/Periodicals
    Online Databases/E-Books
    Study Space
    Internet
    Class Instruction
    Meeting/Conference Rooms
    Other (please specify):
     
  2. How satisfied are you with our books and other resources for your learning/teaching needs?
    Extremely satisfied
    Very satisfied
    Somewhat satisfied
    Not very satisfied
    Not satisfied at all

    Comments:

     
  3. How satisfied are you with our services (reference/research, circulation, reserves, etc.)?
    Extremely satisfied
    Very satisfied
    Somewhat satisfied
    Not very satisfied
    Not satisfied at all

    Comments:

     
  4. How satisfied are you with the Library's website and online access to Library information and electronic resources?
    Extremely satisfied
    Very satisfied
    Somewhat satisfied
    Not very satisfied
    Not satisfied at all

    Comments:

     
  5. How helpful is our staff?
    Extremely helpful
    Very helpful
    Somewhat helpful
    Not very helpful
    Not helpful at all
     
  6. Overall, how would you rate our facility (lighting, seating, temperature, noise level, etc.)?
    Excellent
    Good
    Adequate
    Poor
    Do Not Know

    Comments:

     
  7. Are you more likely to ask for reference assistance from a librarian in-person or online?
    In-person
    Online
     
  8. How important is the Library to you?
    Extremely important
    Very important
    Somewhat important
    Not very important
    Not important at all
     
  9. When researching a topic, are you more likely to begin by accessing one of the Library’s databases or by performing a general web search (Bing, Yahoo, Google, etc.)?
    Library Database
    General Web Search
     
  10. Are there other materials/services you would like the Library to offer? (Please mark all that apply.)
    More books
    More periodicals
    More E-books
    More online databases
    More Library Tours/Orientations
    More programs
    More online tutorials
    Library presence in social media (Facebook, Twitter, etc.)
    Other (please specify):
     
  11. Are you:
    a Full-time student
    a Part-time student
    Faculty/Staff
    Other
     
  12. From which location are you responding? (If you choose to comment upon more than one location, please fill out a new survey for each additional location.)
    Northeast State Main Campus
    Northeast State at Kingsport
    Northeast State at Elizabethton
    Northeast State at Gray
    Northeast State at Bristol